zestrealm Terms of Service

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Welcome to zestrealm. These Terms of Service ("Terms") set out the rules that apply when you visit or use the zestrealm website, mobile platform, product offerings, and customer support services. By browsing our platform or completing a purchase, you confirm that you accept and will comply with these Terms.

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1. Acceptance of Terms

When you access or use any service offered by zestrealm, you confirm that you have reviewed and understood these Terms and consent to be bound by them, together with any laws and regulations that apply to you. Should you disagree with any part of these Terms, you must refrain from using our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be at least 18 years of age or have reached the age of legal majority in your jurisdiction.
• Prohibited Conduct: You agree to use our platform solely for lawful, personal, and non-commercial purposes. The following activities are not permitted:
  • Submitting fraudulent orders or engaging in deceptive activity;
  • Deploying automated bots, scrapers, or similar tools to harvest product information or pricing without authorization;
  • Attempting to breach site security, data infrastructure, or other users' accounts;
  • Reselling zestrealm products for commercial purposes without our explicit written consent.
• Account Security: You are responsible for safeguarding your account credentials and for any activity that takes place under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and prices. Even so, typographical mistakes or inventory discrepancies may arise on occasion.
• Price & Order Corrections: Where an evident pricing or typographical error occurs, zestrealm may correct the mistake and adjust or cancel any affected orders before shipment, refunding any amount already charged in full.
• Perishable Goods: Fresh or perishable items may naturally differ slightly in weight, appearance, or ripeness. Allergen information is supplied for reference only; customers with severe allergies should carefully review the labeling on product packaging.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may restrict order quantities or cancel orders that we suspect involve fraud or a breach of these Terms.
• Payment Processing: All payments are protected with SSL/TLS encryption and handled through payment gateways that comply with PCI-DSS standards. Payment in full must be received before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact [email protected] within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are set out in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on zestrealm's platform — including text, graphic designs, logos, software, product branding, and trade names — belongs exclusively to zestrealm and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, zestrealm will not be responsible for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. For any claim connected to a transaction, our total aggregate liability will not exceed the amount you actually paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute or claim arising out of or relating to these Terms or your purchase must first be submitted to zestrealm's support team for informal resolution.

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9. Changes to These Terms

zestrealm may update or revise these Terms at any time. Significant changes will be announced by publishing the revised terms on our website. By continuing to use our website or services after any updates take effect, you accept the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: zestrealm
• Customer Support Email: [email protected]
• Customer Support Phone: 14138249950
• Physical Business Address: 155 JOHN BURKE APTS, QUEENSBURY, NY 12804, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST